FAQ

Having a car in Tel Aviv is a serious burden parking-wise, even if you are an Israeli citizen or a Tel-Avivian resident. If you are coming from overseas, it’s even worse – because it’s all in Hebrew!

The best way to avoid fines is to PARK IN PARKING LOTS. There are many around town, but if it is a “24 hours” parking – make sure you understand when does the day start according to the parking lot. Meaning that if you parked at 23:00 but the “24 hours” start at 07:00 in the morning – they will tell you to pay twice for two days, even if you parked less than 12 hours.

Parking in Grey Pavements: Allowed, unlimited and for free – but finding such is close to impossible and if exist – there must be a catch to that so check that there is no sign before the grey area mentioning its limitations (probably in Hebrew too).

 

Payed parking in Blue&White Pavements: This is tricky. Although it is allowed payed parking spot, you can only pay through a mobile application called PANGO, which is in Hebrew of course, and you can only connect to this App if you have an Israeli Sim card and number. If you happen to know Hebrew and have an Israeli number, after registering your car, you could pay through the app.

 

Free parking in Blue&White Pavements: Allowed every day between 19:00 to 09:00, and on weekends its free between Fridays at 13:00 until Sunday at 09:00 – UNLESS (!!!) the following sign with a color badge is set in the beginning of that street side where the Blue&White begins:

In this case you are allowed to park only from Friday at 13:00 and until Saturday Evening.

Parking in Red&White Pavements or illegally: YOUR CAR WILL GET TOWD 24/7!

Don’t mess with them, these guys are fast and furious, even if you just went to get coffee your car might be gone when you’re back. If it did get towed – call 106 from an Israeli phone to ask the city where it was taken to.

In Israel, the society lives by the international calendar, but simultaneously following the old Jewish lunar calendar – mainly when it comes to holidays and Shabbat. In the Jewish lunar calendar, the day is counted from sunset to sunset.

Shabbat, the Jewish off-day,  is considered a holy day, in which traditionally all society takes a break to relax, pray and spend family time. 

Shabbat begins officially on Friday, several minutes before sunset, and ends on Saturday evening – after sunset. That means the the Shabbat times are constantly changing!

To know when Shabbat begins you could either Google it specifically, or just know when is the sunset.

Shabbat is celebrated very differently around Israel. In some religious neighborhoods and cities you may not even see cars on the roads or people using their phones (it isn’t allowed to use any electricity devices, nor drive).

In Tel Aviv, however, Shabbat is celebrated as a day for leisure and fun, and Tel Avivians, Israelis and tourists can enjoy many attractions and activities that although available all through the week – have a more unique and relaxed atmosphere due to the Off day.

Trains and buses stop their activity about 2-3 hours before Shabbat starts. 

As mentioned above, the Shabbat times are constantly changing depending on Sunset times and Summer/Winter clock, that is why is is highly recommended to check the time tables online. Google maps is a pretty reliable source.

Once public transportation cease to work, the only way to get to Tel Aviv from the airport is to take a taxi (taxis operate normally) from outside of the arrivals hall.

In these case, the fixed price for this ride, no matter the time or the day of the week, is 137 ILS (shekels), however it is normal that the price rounds up to 150-160 shekels – but not more.

Despite the national law, that forbids businesses to operate during Shabbat, some cities have an exceptional ruling that allows them to let some businesses to work as usual.

Tel Aviv is one of the most permitting cities in Israel where almost every cafe, bar and restaurant is open during Shabbat. Also, you could easily find 24/7 grocery stores around the town.

Shops and small food stands (like Falafel stands) are normally closed, but in some areas in the city, like the Tel Aviv port, it remains open.

All of our properties come with fresh and clean linen, shampoos and enough towels for all the guests.

We’ll gladly provide you with everything you need for your baby – but please let us know in advance as our properties are not equipped.

Nearly all the apartments and rooms in Israel are equipped with Air Conditioner (Climator), which has functions for both heating and cooling the rooms.

Our apartments and rooms all offer a well working A/C.

We are always happy to offer you a free early check in and late check out – if it is logistically possible.

If it is not possible, we will guide you for safe storage for you luggage while you wait for check in or for your flight back home.

Begin19, Jaffa Penthouse and CS Athens are programmed with self check in procedures, allowing you to self check in at any time of the day (or night) as long as it is after check in time.

Trumpeldor Beach Apartments keys will be given in person during day time. During the late hours a self check in process is possible as well.

Our properties are all equipped with fast and stable cable based Wi-Fi.

We chose to work with the most reliable and stable network in Israel, with the fastest service and least disconnections.

In very rare occasion there are network malfunctions that are being automatically attended and fixed within no longer than 1 business day.

Let us know if you are experienced any issue.

It is a state law to keep quiet between 23:00 to 07:00 every day.

If violated, police can be called to quiet the noise source.

If you are being disturbed during these hours please let us know so we could resolve it for you promptly.

The currency in Israel is called Shekel, or more accurately New Israeli Shekels (NIS).

Almost all businesses in Israel accept international Credit Cards like Visa, Master Card, Amex and sometimes Diners Club.

Cash is used mostly for cheap food stands or souvenirs shops in the markets. 

Although many taxis accept credit cards these days, still most of them wont agree for anything but cash. You can use the apps mentioned in the Taxi part if you want to pay by credit card.

Money Change shops will not be open during Shabbat. If you must change money during this day, change whatever you have to at the airport.

Fun fact – Shekel is one of the first and most ancient currencies mentioned in the written history.

No security deposits will be asked when booking online in our website.